Terms & Condition
This website www.oneloco.com("Website") and its mobile application ("Application") are owned and
operated by The Canopus Group, a company incorporated under the laws of India, in Kota. This
Terms of Service Agreement (the "Agreement") governs your use of this website, www.oneloco.com
(the "Website"), The Canopus Group ("Business Name") offer of booking service on this Website, or
your booking available on this Website. This Agreement includes, and incorporates by this reference,
the policies and guidelines referenced below. The Canopus Group reserves the right to change or
revise the terms and conditions of this Agreement at any time by posting any changes or a revised
Agreement on this Website. The changed or revised Agreement will be effective immediately after it is
posted on this Website. Your use of the Website following the posting any such changes or of a
revised Agreement will constitute your acceptance of any such changes or revisions. The Canopus
Group encourages you to review this Agreement whenever you visit the Website to make sure that
you understand the terms and conditions governing use of the Website. This Agreement does not
alter in any way the terms or conditions of any other written agreement you may have with The
Canopus Group for other services. If you do not agree to this Agreement (including any referenced
policies or guidelines), please immediately terminate your use of the Website.
The Website/ Application is an online marketplace where Users may meet and interact with Service
Provider for their transactions. Service Provider?s list their venue on the Website/ Application and
User reserves the Venue at the prices specified by the Service Provider on the Website/Application.
The Canopus Group hereby clarifies and the User agrees and understands that The Canopus Group
is not the owner of the Venues and will not be liable for any services or lack of them at the Venue
booked by the User. It is hereby further clarified that The Canopus Group and Channel Partners are
separate and independent entities and The Canopus Group does not work as representative or agent
of the Service Provider. By making a reservation/booking at the listed Venues the User enters into
commercial/ contractual terms as offered by and agreed to between Service Provider and the User
The Canopus Group shall not be responsible and shall not be required to mediate or resolve any
dispute or disagreement between User and Service Provider. In no event, shall The Canopus Group
be made a party to dispute between User(s) and Service Provider(s).
By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the
content and materials on the Website in connection with your normal, non commercial, use of the
Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content
or information without express written authorization from The Canopus Group or the applicable third
party (if third party content is at issue)
2. REGISTRATION ON WEBSITE/APPLICATION AS A CUSTOMER
Customer/User Registration on the Website/Application is free.
If you are using this website then you are obliged to agree all the terms and conditions of this site. In
case if you disagree to all or any of the Terms and Conditions of this site, you must not use this
Website/ Application and should exit/logout immediately. Your use of the Website/ Application implies
that you agree with the Usage Terms in their entirety. You agree, acknowledge and recognize that the
contract of sale is made in India, is governed exclusively by laws of India and is subject to the
exclusive jurisdiction of the courts in Kota to the exclusion of all other courts.
You hereby represent and warrant that you are at least eighteen (18) years of age or above and are
capable of entering, performing and adhering to these Terms & Conditions and that you agree to be
bound by these Terms & Conditions. While individuals under the age of 18 may utilize/browse the
Website/ Application, they shall do so only with the involvement, guidance and supervision of their
parents and / or legal guardians, under such Parent /Legal guardian?s registered account.
The Canopus Group has the right at its sole discretion to refuse to provide access to or terminate the
access of any person(s) whatsoever with or without notice.
By accessing, viewing, or using this Website/ Application, You acknowledge, declare, confirm and
represent & warrant to The Canopus Group that you have read and understood the Usage Terms and
accept them as an agreement as the binding legal contract equivalent of a duly signed contract
binding on You.
3. BOOKING OF SERVICES
The process of booking Services from this Website/ Application may require you to disclose
confidential information including Debit Card information, Credit Card information, Internet Banking
information etc. To prevent any possibility of unauthorized access to your confidential information
such as name, address etc., you shall not use/access this site from unsecure computers, unsecure
communication links, unsecure mobile phones or locations such as Internet-Cafe(s), Cyber-Cafe(s)
and other commercially available internet enabled computers or computer services, in case you are
accessing the site/application from any kind of unsecure internet connection/computer, in that case
The Canopus Group will not be responsible for any kind of loss.
That relying on all declarations and information provided/undertaken by the user in accordance with
our site?s terms and conditions, and believing the same to be true and acting on the faith thereof, The
Canopus Group has agreed to provide the Services to the User as per the Terms and Conditions
mentioned herein. The user does hereby agree for the followings:
(i) The User is not under any legal or other deficiency which prevents/may prevent the User from: (a)
entering into a valid contract under the applicable laws; and (b) making valid payment to The
Canopus Group for Services ordered by the User.
(ii) In the act of detecting any suspicious activity from User?s account, The Canopus Group reserves
the right to cancel all pending and future bookings owing to any such incident without any liability to
(iii) In a credit card transaction; User must use your own credit card for which User has full right &
authority to use such Credit Card for making payment to The Canopus Group. The Canopus Group
shall not be liable for any credit card fraud. The liability to use a card fraudulently will be on the User
only; The Canopus Group will not be responsible for that.
(iv) When any user is accessing the website/application, user is obliged to comply with the payment
procedure and the Terms and Conditions in their entirety at all the time.
(v) When any user is making any kind of booking through this Site/Application, it indicates that user is
fully aware and satisfied with the description, look, design and facilities of the service provider and
package fee of the venue as has been displayed on Oneloco Website/ Application.
The User agrees and acknowledges that in the Website/ Application all Services are offered only at
the sole discretion of The Canopus Group.
4. PAYMENT AND FEE
User hereby agrees and understands that he/she will have to pay the usage/booking fee as
mentioned on the Website/Application for the concerned Venue via the payment mode provided on
the Website/Application post which User?s requested booking will be confirmed. Once the booking has
been confirmed, The Canopus Group will debit the usage/booking fee from the payment mode
selected by the User. The User agrees and acknowledges that the payment procedure may call for
and require additional verification of or information from the User and the User undertakes to provide
complete and true information.
The Canopus Group uses third party payment providers to receive payments from User. The
Canopus Group is not responsible for delays or erroneous transaction execution or cancellation of
booking(s) due to payment issues. The Canopus Group takes care to work with third party payment
providers, but does not control their systems, processes, technology and work flows, hence cannot be
held responsible for any fault at the end of payment providers.
5. ACCOUNT AND REGISTRATION
The Canopus Group allows you to use the services through the Website/Application only when you
provide the certain required information/data to open an account (?Account?) on Oneloco.com through
your Email ID and Password. The Oneloco.com Website/ Application require you to register as a User
by creating an Account in order to utilise the Services provided by the Website/ Application. You as
user have to maintain confidentiality of the Account, and are fully responsible for all activities that are
taking place under Your Account. You agree to (i) immediately notify The Canopus Group of any
unauthorized use of its Account Information or any other security related issues, and (ii) ensure that
you exit/log out from the account at the end of each session.
The Canopus Group also allows restricted access to the Website/ Application for unregistered users.
At the time of the booking, you are bound to register yourselves on Oneloco.com before making any
kind of bookings; you shall ensure that the Account Information provided by you in the Website/
Application's registration form is complete, accurate and up-to-date. Use of another user?s account
information is strictly prohibited.
When You use the Website/ Application, You agree and understand that You are communicating with
The Canopus Group through electronic methods and You consent to receive communications via
electronic methods from The Canopus Group periodically and as and when required. The Canopus
Group may communicate with you by email or by such other mode of communication, electronic or
otherwise. You specifically agree that The Canopus Group shall not be responsible for unauthorized
access to or alteration of your transmissions or data, any material or data sent or received or not sent
or received. Further, The Canopus Group will make best efforts to secure the confidentiality of your
personal information available with it, but transmissions made by means of the internet cannot be
guaranteed or made absolutely secure. By using this Website/ Application, You agree that The
Canopus Group shall not be liable for disclosure of your information due to errors in transmission or
unauthorized acts of third parties. Without prejudice to the foregoing You agree that The Canopus
Group shall not be held liable or responsible for 'phishing attacks' on You. You may accept or decline
the cookies when you accesses The Canopus Group? Website/ Application. It is the User?s
responsibility to set his browser to alert him to accept or to reject cookies.
The User agrees, acknowledges and confirms that before making any booking, the User shall check
the Service description and price carefully and by making a booking for a venue You agree to be
bound by the Usage Terms and conditions of the booking included in the Services? description. You
shall only make the booking after fully satisfying yourself with the price, description, look as has been
displayed on The Canopus Group Website/Application.
The Canopus Group shall not be responsible unsatisfactory or delayed performance of services or
damages or delays as a result of Service Provider?s act?s or omissions.
The Canopus Group reserves the right to make, at its sole discretion, any modifications or changes
whatsoever to the Website/ Application or the information, listings and services described on the
Website/ Application at any time. Such modifications or changes shall be effective immediately when
they are made.
6. TERMS FOR USING THE WEBSITE/ APPLICATION
The User agrees, acknowledges, confirms and undertakes that the registration data, information/data
provided or uploaded onto the Website/ Application by the User: (i) shall not be false, inaccurate,
misleading or incomplete; or (ii) shall not be fraudulent or involve the use of counterfeit or stolen
Credit Cards; or (iii) shall not contain any viruses, Trojan horses, worms or other computer
programming routines or executable files that may damage, detrimentally interfere with, surreptitiously
intercept or expropriate any system, data or personal information of any person whatsoever; or (iv)
shall not create liability for The Canopus Group or cause The Canopus Group to lose (in whole or in
part) the services of The Canopus Group? ISPs or other service providers/suppliers. If the User
contravenes the foregoing or The Canopus Group has reasonable grounds to suspect that the User
has contravened the foregoing, The Canopus Group has the right to indefinitely deny or terminate
User's access to the Website/ Application and to refuse to honour the User's request(s).
The User hereby assumes the sole risk of booking or making use or relying on the information relating
to the Services available on this Website/ Application. The Canopus Group does not promote any
Venue listed on the Website/ Application. It is User?s responsibility to check the details of the Venue
listed on the Website/ Application at its sole discretion.
The Canopus Group has made its best efforts to provide the most accurate, up-to-date information on
this Website/ Application. However, the information, materials, Services available on this Website/
Application may inadvertently include inaccuracies, typographical errors, or outdated information. The
Canopus Group is not responsible for and shall not be bound to honour typographical or pricing errors
on this Website/ Application. The Canopus Group reserves the right to refuse or cancel bookings at
any time, including but not limited to the following orders that contain incorrect prices or product
descriptions, bookings in which The Canopus Group believes the User has violated applicable laws or
Usage Terms and Conditions, bookings that The Canopus Group believes are harmful to The
Canopus Group or bookings that The Canopus Group believes are fraudulent or based on illegal,
fraudulent or deceitful use/furnishing of information or based on false information.
The Canopus Group neither warrants nor makes any representations regarding the quality, accuracy
or completeness of any data, information, product or service.. The Canopus Group shall not be
responsible for the delay or inability to use the Website/ Application or related functionalities, the
provision of or failure to provide functionalities, or for any information, software, Services,
functionalities and related graphics obtained through the Website/ Application, or otherwise arising out
of the use of the Website/ Application, whether based on contract, tort, negligence, strict liability or
otherwise. Further, The Canopus Group shall not be held responsible for non-availability of the
Website/ Application during periodic maintenance operations or any unplanned suspension of access
to the Website/ Application that may occur due to technical reasons or for any reason beyond The
Canopus Group? control. The User understands and agrees that any material or data downloaded or
otherwise obtained through the Website/ Application is done entirely at their own discretion and risk
and they will be solely responsible for any damage to their computer systems or loss of data that
results from the download of such material or data. The Canopus Group accepts no liability for any
errors or omissions, with respect to any information provided to the User.
7. COMPLIANCE WITH LAWS
User and The Canopus Group shall comply with all the applicable laws applicable to them
respectively for using payment facility and the Website/ Application.
The Canopus Group shall have no liability to the User for any interruption or delay, to access the
Website/Application irrespective of the cause. No advice or information, whether oral or written,
obtained by you from The Canopus Group or through or from use of the Website/ Application shall
9. INTELLECTUAL PROPERTY
The User represents and warrants that User owns or otherwise controls all of the rights to the content
that he/she may contribute to this Website/ Application and that use of his/her content by The
Canopus Group shall not infringe upon or violate the rights of any third party. Oneloco, its mark and
logo are trademarks of The Canopus Group. You understand and agree not to display or use these
trademarks in any manner whatsoever.
The Canopus Group reserves the right, at its sole discretion, to block/terminate User's access to this
Website/ Application and its content at any time, with or without notice. All content on this Website/
Application, including text, graphics, images, and logos, is the property of The Canopus Group or its
content suppliers and is protected by Indian copyright laws and regulations. The Canopus Group
reserves the right to protect its intellectual property rights to the fullest extent under the applicable
This Website originates from the Kota, Rajasthan. This Agreement will be governed by the laws of the
State of Kota, Rajasthan without regard to its conflict of law principles to the contrary. Neither you nor
The Canopus Group will commence or prosecute any suit, proceeding or claim to enforce the
provisions of this Agreement, to recover damages for breach of or default of this Agreement, or
otherwise arising under or by reason of this Agreement, other than in courts located in State of
Rajasthan. By using this Website or booking Venues through Oneloco.com, you consent to the
jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising
under or by reason of this Agreement. You hereby waive any right to trial by jury arising out of this
Agreement and any related documents
11. THIRD PARTY LINKS
This Website/ Application may at The Canopus Group sole discretion, contain links to sites owned
and maintained by persons or entities other than The Canopus Group. The Canopus Group may also
provide links to the other sites for purpose of enabling the Customer to make payment to The
Canopus Group. Any of the foregoing links do not constitute an endorsement by The Canopus Group
of any such sites and are provided only as a convenience. The Canopus Group is not responsible for
the content or links displayed on such sites. The Canopus Group is not responsible for the privacy
practices of such sites which The Canopus Group does not own, manage or control. The Canopus
Group does not regularly review, and makes no warranty or representation regarding materials
posted, or Services or services offered, on the sites to which this Website/ Application may be linked
and The Canopus Group shall not be responsible for any deficiency thereof. The Canopus Group
expressly disclaims responsibility for the contents of any linked site, the accuracy of any information
contained in a linked site, and the quality of the Services and services offered at any linked site. Any
decision to view the contents of any linked site is solely the responsibility of Customer and is made at
Customer's own risk.